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Pricing and Packaging

Transparency in Pricing. Our Commitment to You

HKA Tech has been providing its services and successfully delivering software solutions for more than 25 years. In all that time, we have retained our focus on Client service and client satisfaction. Agreeing the pricing model for our engagement is a key early step in the relationship — whether for the provision of advisory services, sale of a software system or a comprehensive package of software, system delivery and implementation/support.

In all our dealings, we strive to meet Client expectations for openness and respect. The HKA group’s 6,500+ clients and 2,000+ engagements each year stand testimony to the success of our approach.

HKA Advisory Services

Experts in Capital Works Technology and Delivery

HKA is a world leader in providing services for successful capital works project delivery — whether the full range of advisory services required by Clients for all aspects of the project lifecycle; focused solutions such as BI dashboards/reports and the use of AI; or the provision of product-specific solutions such as PMWEB and WalkMe.

Whether seeking general or specific advisory services — or a software solution for your capital works needs — HKA can provide its pricing on an open and transparent basis. Our pricing approaches include:

HKA services

HKA services are typically provided on an hourly-rates basis. Where a Client’s Requirements are sufficiently detailed to determine an accurate Scope, we can fix the pricing for that Scope. Pricing can include fixed amounts for defined Scope and hourly rates for work that is less defined, either with or without provisional sums. HKA Tech also offers pre-paid packages with a single discounted and blended rate for work by all personnel, irrespective of role/seniority — these packages are popular with Clients for long-term support in addition to the software vendor’s technical support, as well as for continuous improvement programs. A single discounted blended rate is also typically offered for software implementation services.

Software

For SaaS delivery, fees for both PMWEB and WalkMe (see pricing details later on this page) are based on a minimum term of one year and annual renewals thereafter. Both include all costs of SaaS delivery including technical support within their fee. In both cases, fees are calculated based on the functionality/package procured and the number/type of users. Pricing advantages are available for commitments longer than one year. According to circumstances, pricing after Year 1 can be fixed or tied to an index such as CPI. HKA will provide options once the functionality and user requirements are known. Quotes can also be provided for self-hosted solutions and managed hosting.

HKA Service Offering

Advisory Services

Business Intelligence & AI

  • Advanced analytics and data management
  • Power BI Implementation
  • Strategic BI Consulting
  • Microsoft Fabric Integration
  • Custom Dashboard Design & Visuals

Digital Adoption

  • Digital Adoption Platforms
  • In-Application Guidance
  • Data Validation
  • Results measurement
  • Organisational Change Management (OCM)

Digital Transformation

  • Current State analysis
  • Transformation Vision and Strategy
  • System Implementation & Modernisation
  • Analytics & Insights
  • Governance, Security & Compliance

Capital Works Advisory

  • Strategy and optimisation
  • Commercial advisory
  • Infrastructure delivery
  • Integrated Project Services

PMO Governance

  • PMO Systems
  • PMO maturity assessment
  • HKA Governance Toolkit

Specialist Services

  • Health Check
  • System Audit
  • Current System Assessment

System Supply & Implementation

Software system supply

  • PMWEB SaaS and Managed Hosting
  • PMWEB self-hosted solutions
  • WalkMe Digital Adoption Platform

Software system implementation and support

  • Requirements discovery, definition and documentation
  • Configuration
  • Dashboards and reports
  • Integrations and automations
  • Data Migration
  • Training Needs Analysis
  • Administrator, Trainer and End User Training
  • Business Readiness including OCM
  • Hypercare and long-term Support
  • Continuous improvement
PMWEB Software Packages

Three PMWEB Package Types, Built to Scale

Each package is cumulative — Core includes everything in Base, and Premier includes everything in Core. Choose the package that is a “best fit” for your needs — then work with HKA to confirm the package inclusions against your more detailed requirements.

Base
Essential tools to manage capital projects with clarity and control — everything needed to start with impact.
Includes
Premier
Advanced capabilities for power users who need deep configurability and complete portfolio oversight.
Everything in Core, plus

Every package can include the support you need to be up and running

PMWEB out-of-the-box functionality can be fully operational in less than a week. You can choose the level of configuration, integration, training and ongoing support for your package type. Our APAC Implementation and Quick Start teams handle deployment, so your organisation is operational on the terms you decide.

Digital Adoption Platform

WalkMe (an SAP company)

WalkMe is a recognised world leader in Digital Adoption Platforms. Its Return on Investment (ROI) is proven as a result of successful adoption of applications and workflows; increased productivity; elimination of third-party-led training; and reduced support requirements.

HKA can quote WalkMe for one or more applications — all that is needed for a quote is the number of users; whether WalkMe use is intended for employees or customers (or both); and the application(s) with which WalkMe will be used. HKA can also quote for implementation and support services.

WalkMe for Employees

  • Intuitive content authoring and management
  • Interactive in-app guides, tooltips and notifications
  • Personalised onboarding and product tours
  • Targeted surveys with AI-powered features
  • Advanced analytics and reporting
  • Smart audience targeting and segmentation
  • Enterprise-grade data privacy & security
  • Pre-configured templates
  • Workflow automation
  • Real-time collaboration
  • Branding and white-labelling
  • Multi-language & localisation support

WalkMe for Customers

  • Intuitive content authoring and management
  • Interactive in-app guides, tooltips and notifications
  • Personalised onboarding and product tours
  • Targeted surveys with AI-powered features
  • Advanced analytics and reporting
  • Smart audience targeting and segmentation
  • Enterprise-grade data privacy & security
  • Branding and white-labelling
  • Multi-language & localisation support

Contextual AI Assistance

From January 2027, consumption of WalkMe’s suite of Contextual AI Assistance Capabilities will require purchase of SAP AI Units.

This WalkMe AI functionality will allow Clients to build and deploy flexible AI experiences to guide users and accelerate workflows. Deliver AI assistance, recommended actions, and AI skills in-app, right where work happens.

  • Pinned AI via attachment to UI elements
  • Proactive AI via the Action Bar
  • On-Demand AI via the WalkMe Menu
Why Package Types

Simple. Predictable. No Gaps. Built for Value.

HKA’s open and transparent approach helps you identify all elements to be priced — whether a realistic assessment of services scope to meet your requirements; or the combination of software package/inclusions, delivery method, implementation services and long-term support.

Aligned with outcomes, not add-ons

Your package will include the functionality and the services needed for a successful implementation — no gaps, no surprise extras part-way through delivery.

Predictable investment, scalable growth

Start with the package that fits your program today and move up as your portfolio grows — a clear, logical path with no re-platforming and requirements for optional scaling documented.

Total visibility from day one

You know exactly what each package delivers and how every functional element fits the platform, so every decision is informed.

Pricing and Packaging

Know the Value. See What Fits.

Tell us about your capital program and we'll recommend the package type, inclusions and related services that match your needs today — and show you the path to scale.