Specialist Services
Health Checks, system audits and data integrity assessments — a progressive, layered diagnostic framework to modernise your project controls ecosystem.
A Progressive, Layered Diagnostic Framework
Our specialist services are designed to improve project controls, workflow adoption, reporting and system performance across capital project environments. While our team brings deep expertise in platforms such as PMWEB, WalkMe and BI solutions, our approach is grounded in business process, governance, data quality and user adoption — ensuring outcomes are aligned to client needs rather than technology alone. Our specialist services form a progressive, layered diagnostic framework. The three services detailed below may be procured on a standalone or progressive basis — together they form a cohesive transformation pathway.
A Cohesive Transformation Pathway
Our PMWEB Health Check, PMWEB System Audit and PPM Current System Assessment form a progressive, layered diagnostic framework. These three services are not standalone — together they form a cohesive transformation pathway.
| Stage | Service | Focus | Transformation Impact |
|---|---|---|---|
| 1 | PMWEB Health Check | System performance & usability | Quick wins, immediate optimisation |
| 2 | PMWEB System Audit | Governance & control | Risk reduction, compliance, scalability |
| 3 | PPM Current System Assessment | Enterprise ecosystem | Strategic roadmap & transformation vision |
This structured approach ensures that transformation is not just about implementing new technology — but about optimising existing investments, strengthening governance and control, aligning systems with business strategy and enabling long-term, sustainable digital maturity.
PMWEB Health Check
Ensuring your PMWEB system runs at peak performance. Our PMWEB Health Check is a rapid but comprehensive diagnostic designed to evaluate the current state of your PMWEB environment. It acts as the entry point into digital transformation, focusing on quick diagnostics and rapid improvements.
- Identifies performance issues, inefficiencies and usability gaps
- Surfaces quick wins that deliver immediate improvements in adoption and productivity
- Identifies areas of improvement in data quality
- Spots reporting pain points
- Prepares the environment for deeper analysis and transformation
When Should You Consider a Health Check?
You may benefit from this service if:
- Your PMWEB instance has been live for over 12 months
- Users are experiencing inefficiencies or inconsistencies
- Reports and dashboards are not delivering expected insights
- You are planning system upgrades or expansion
- There has been organisational or process change
- You want to validate system governance and controls
PMWEB System Audit
Strengthening governance, controls and confidence in your PMWEB platform. The PMWEB System Audit is a detailed, structured review focusing on governance, compliance and alignment with best practices. It evaluates your system's configuration, governance framework, control mechanisms and usage practices.
- Ensures robust governance frameworks are in place
- Identifies risks, control gaps and compliance issues
- Validates data integrity and auditability
- Aligns system usage with industry standards
- Strengthens the foundation of trust in the system so organisations can confidently scale digital capabilities
When Should You Consider a System Audit?
A PMWEB System Audit is particularly valuable when:
- Preparing for internal or external audits
- Experiencing inconsistencies in reporting or data accuracy
- Undergoing organisational, regulatory, or process changes
- Scaling operations or onboarding new users
- Seeking to improve governance maturity
- Unsure whether current controls are adequate and effective
PPM Current System Assessment
Understanding your project, program and portfolio ecosystem to enable transformation. Many organisations operate with multiple systems, fragmented processes and inconsistent data — limiting visibility and decision-making. The PPM Current System Assessment provides a holistic, enterprise-level view of the organisation's project, program and portfolio management ecosystem.
- Evaluates the entire technology landscape, not just PMWEB
- Identifies duplication, fragmentation and integration gaps
- Assesses process maturity across planning, cost, risk and reporting
- Benchmarks capabilities against best practices
- Acts as the strategic foundation for transformation — providing a roadmap for future-state architecture and investment decisions
When Should You Consider This Assessment?
This service is particularly valuable if:
- You are using multiple disconnected systems across projects
- Reporting is inconsistent, delayed, or lacks confidence
- There is limited visibility across programs or portfolios
- Processes vary significantly across teams
- You are planning a digital transformation or system upgrade
- You want to understand your organisation’s PPM maturity level
Start Your Optimisation Journey
Whether you need a quick health check, a formal audit, or a full PPM system assessment, HKA Tech provides the insights and direction to improve performance, reduce risk and maximise value.