WalkMe Walkthroughs & Digital Adoption Tools
HKA Tech is a certified WalkMe deployment partner, helping capital works organisations maximise system uptake and user proficiency — for PMWEB and other enterprise applications. Our digital adoption work is independent of any single vendor or platform.
Turning System Deployment into Sustained Proficiency
Software investment only delivers value when users adopt it effectively. HKA Tech's digital adoption practice uses WalkMe and complementary tools to accelerate uptake, reduce support overhead, and maintain proficiency as platforms evolve — across PMWEB and beyond.
In-Application Guidance, Delivered at the Point of Need
Digital adoption platforms (DAP) embed interactive walkthroughs, tooltips, and task flows directly inside software applications — without requiring users to leave the screen or consult separate documentation. For capital works organisations deploying complex platforms like PMWEB, this approach reduces training time, lowers error rates, and sustains proficiency through system upgrades and staff turnover.
Rather than one-off training events, DAP creates a persistent layer of guidance that supports users at every stage of their journey — from onboarding through to advanced workflows.
Certified WalkMe Expertise, Built on Real PMWEB Implementations
HKA Tech is a certified WalkMe deployment partner. Our experience deploying WalkMe on PMWEB means we understand both the application and the underlying capital works processes — enabling us to build walkthroughs that reflect how your teams actually work, not just how the software is configured.
We have deployed WalkMe across multi-agency rollouts, scaling adoption for hundreds and thousands of users simultaneously — with structured change management support at each stage.
WalkMe Across Your Enterprise Application Stack
HKA Tech's digital adoption capability is not limited to PMWEB. We deploy WalkMe across the enterprise applications your capital works teams use every day — delivering consistent guidance wherever your people need it.
One Adoption Practice Across Multiple Platforms
Capital works organisations typically operate a portfolio of enterprise systems alongside PMWEB — including finance, HR, procurement, and asset management platforms. HKA Tech can deploy WalkMe across any web-based application, giving your teams a consistent guided experience regardless of which system they are working in.
This matters particularly during periods of system change — major version upgrades, new module deployments, or broader digital transformation programs — where users are simultaneously learning new workflows across multiple applications.
Accelerate time-to-productivity when deploying a new platform. WalkMe walkthroughs activate on day one, guiding users through their first critical workflows before formal training completes.
Maintain adoption continuity when platforms release major updates. HKA Tech updates your WalkMe content in step with platform changes so users are guided through new interfaces from the day they go live.
Reduce dependency on ad hoc training for new staff. WalkMe's always-available guidance means new team members can build proficiency in their own time, at the exact moment they need it.
UserWay — WCAG Accessibility for Your Web Applications
In addition to WalkMe, HKA Tech deploys UserWay to help organisations meet Web Content Accessibility Guidelines (WCAG) requirements across their web-based platforms. UserWay's AI-powered accessibility widget addresses a broad range of compliance requirements — including screen reader optimisation, keyboard navigation, contrast adjustment, and content scaling — without requiring modifications to underlying application code.
Ready to Improve System Adoption Across Your Organisation?
Talk to our team about WalkMe, UserWay, or a broader digital adoption strategy for your capital works applications.